Returns and Refunds

Sustainahome will ensure that all products leave our warehouse in perfect order and will pack products to ensure they get to you in good condition. 

In the event that a product in your order arrives damaged, please notify us via email (hello@sustainahome.com) within 24 hours after you have received your delivery and post back the damaged item within 14 days. 

We will refund you for the return postage and the damaged product once we receive it if the item is deemed defective. All returned products need to be in their original packaging with quality seals in tact. 

We do not refund products if you change your mind or it does not meet your requirements. Please choose carefully. All ingredients are listed on our website.

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